whirlpool in door ice maker not working

For whirlpool and other brands it makes. If you see ice, turn off the icemaker using the front panel for several hours. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. No questions asked, installed or not! Close the left side flapper door and make sure you are not blocking the optics board’s light path. Sometimes it gets stuck from ice or it can get dislodged or misaligned. Whirlpool in the door ice maker has stopped working. The control board then shuts off the ice maker. You have the i/m on the door. Ice cubes will mysteriously appear once or twice every couple of weeks. in door ice. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. Close the door firmly. If the light continues to flash, your optics are either blocked in some way or they need to be replaced. When you say diagnose the defrost circuit, what do you mean? I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. Tried it with a full ice bucket and tried it with a 1/4 full ice bucket and did not work … I was told he has to order a new freezer door, which has a six weeks arrival time. As for sensors, most ice makers have sensors built into the actual ice maker mechanism. Water also still - Answered by a verified Appliance Technician Let me know what you find. If I put ice into the bin it dispenses. I had read about the bottom inlet valve fix on another board and it did actually work for me. I don’t suggest to thaw with a blow dryer. Then LED goes out again disabling/slowing ice harvesting. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . I do not work for RepairClinic nor receive compensation from them. Could there be grime or frost on ether the emitter or receiver board windows that may block the light beam’s round trip? Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. -Two flashes repeated once means the ice maker’s optics are blocked or defective. You need a multimeter. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. We're sorry, but something went wrong. The Whirlpool modular ice maker mechanics are examined in detail at this link “Whirlpool modular icemaker” Note: the in-door ice system ice maker differs from the ice maker described in this video in the following ways: There are several additional trim pieces that direct air flow and direct ice into the door bin as it harvests. Many thanks in advance. Then follow these instructions. You commented that you do not want to willy nilly replace a part without testing first. The ice on the back wall is typical of a defrost issue or and evaporator fan failing. Step 2. That gasket is where the air from the freezer enters the ice room. Before spending all that money do these checks. of water in the icemaker mold. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. 06/16/2019 by Usually digital cameras can "see" infra red. Second, reset the refridgerator using the front panel, instead of unplugging it. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. The water inlet valve supplies water to the ice and water dispenser. Tags. If this is truly an LED emitter, then shouldn't I be able to see a light beam if I place a piece of paper in its way with the door switch engaged? https://www.searspartsdirect.com/partsdi... michael ruse Start Your Repair Here. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. Your getting ice behind the ice maker, correct? In this video you will learn ice maker repair. The water inlet valve requires a minimum of 20 psi to function properly. Whirlpool Twist Tray Ice Maker. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Still unsure how to determine if it's a bad board. Micro Switch. The water inlet valve is a valve that’s electronically controlled, and works to … Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). Wait 24 hours after ice maker installation for ice production to begin. My water system works fine and ice tray fills and freezes. I’m just a satisfied customer. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. Clean condenser coils. But sometime you just can’t be certain. The on/off switch is a slide that will block the beam and stop ice production. Lets not make more work for ourselves than we have to. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . Try refreshing the page or going back to the Home page. Here’s the manual if you need help performing the front panel. AppleGuyPie First, check the ejector arm. Make sure the ice maker : The refrigerator has just been installed. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. https://www.youtube.com/watch?v=2DdUW9Il... when your part arrives…..the rotating mechanism is plastic and can break easily if for some reason there is an obstruction in the emptying into ice reservoir process. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. Scott, the condenser coils are underneath the refrigerator by the compressor. If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. Also try cleaning both the send and receive lens. Did your LED go out at all or was it always lit? Check ice production in 24 hrs. Common Problem Links | Pre Op | Pre 2002 Diagnostic Tests Tracey Ibarra. Step 2. This site uses cookies to improve your experience. Open the freezer door and immediately view the diagnostics red status light next to the ice maker’s on/off switch. It is LED, not infrared. Any recommendations? When the ice level drops below the beam, the control board signals the ice maker to make more ice. It was one of the worst purchases I’ve ever made. The home may have insufficient water pressure. Diagnosing the defrost circuit and all fan motors to find the issues. As a strong suggestion, don’t pay for a branded part. Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. But you won’t be able to get to the components until all the ice has thawed. If it's an infrared beam isn't infrared beyond the human sight spectrum? Whirlpool Refrigerator Troubleshooting. The icemakers are prone to failure and sometimes it makes sense to replace it. When that happens all kinds of weird ice making behavior can occur. I have a similar fridge. We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. Terms — Do these checks in the order I listed. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. Boards purchased from this link have a 1 Year Return Policy! One other important note… Whirlpool redesigned the optics portion of this system around 2002 so there are two different diagnostic methods depending on which set of boards are installed in your refrigerator, pre or post 2002 ice maker models. Thanks @ladytech. The water pressure in the house is above 20PSI. When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Dirty coils cause refer temperature to rise, thus, effecting ice production. Scott, please disregard my last comment. Scott Williams. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. Does anyone have any idea how to narrow this down and/or test the emitter and receiver boards. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. Wait about 2 hours. Some models you will need to remove the panel at the bottom on the front too. Do you notice frost/ice on the back wall of freezer? He repaired wiring but problem remained. The instructions below from DIYers like you make the repair simple and easy. Push the button in completely for 1 second each time. A new aftermarket icemaker is around $50 or less on eBay or Amazon. I found ice on the back wall behind the ice maker assembly, so I'm suspecting that I've got a defrost issue. Ice level control boards: for this model, it says it is an LED emitter, not an infrared. Remove food, and even the drawer so you can feel the back wall. I'll try later today. You also have a seal around the access door to the i/m. video. twist tray. 36-inch Wide French Door Refrigerator with ... - whirlpool.com (REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. I will look for all fans - I think the only one I'm aware of is on the lower back though, right? If any gasket is worn replace it. ice cubes. The most likely cause is the rotating mechanism in the icemaker….its also the simplest to replace. Failed Water Inlet Valve. Straighten the water lines out if you find any kinks. I have the same problem with a similar model Whirlpool. Check the water flow and test the pressure to determine if it is at least 20 psi. If there is still no light you may need a new set of optics boards, or the LED light is out. Step 3. Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. refrigeration. The defrost circuit is behind the rear panel in freezer. When the ice level reaches the top of the bucket, it interrupts the infrared beam. 06/17/2019 by Open the freezer door and observe the red status light next to the ice maker’s on/off switch. @scrowi14. My … Scott Williams. Then we replaced the water inlet valve at the bottom of the fridge ( I had earlier replaced the more complex valve in the ceiling of the fridge but that had not done it either). Accessibility. Step 4. Is the on of switch, located on the right side ice maker control slid to the on position? I doubt there’s anything wrong with the controller. ice maker. “Work smarter not harder.”     –some smart guy-. If it’s still on or jammed, continue reading. is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. ... Get the most out of your freezer with the In-Door-Ice® Plus ice dispensing system. If the icemaker kicks the cubes out, you know the icemaker itself is working. I had the wrong model pulled up. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. 03/03/2020 by Make sure it moves freely. They also offer full guarantee on the part for one year.[br]. © 2021 iFixit — Licensed under Creative Commons — Privacy — Open the freezer door (make sure that the freezer door has been closed for a minimum of 10 seconds prior to opening the door). 03/03/2020 by Before checking on the valve, unplug the refrigerator and turn off the valve’s water supply. Are the condenser coils in the lower back of the fridge? Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. View All Refrigerator Switches. Thus something is shutting off power to the IR level sensor dumb boards. Look for signs of frost on back wall of freezer and fresh food section. otherwise we'll assume you're okay to continue. Once reset, perform a diagnostic to check for any error codes. The dispenser micro switch is … None seem to remedy this issue with slow ice making. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Not the infrared emitter or the water valve or the wiring harness…they have no moving parts…..I disagree with the door replace diagnosis. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual twist tray ice maker. This always happens, but the ice is working again after unplugging. The ice maker wont advance if the temp. I’ve started with the easiest checks first, Get an exact temperature of the ice room. Common solutions for: Why is my Whirlpool ice maker not working? Thx for the suggestion. Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. To test use your finger and see if it is putting out a beam. I understand that completely. If so, the ice dispenser chute door isn’t sealing good. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. You can also just fill the ice tray with some water and check if it freezes in a few hours. If the ice level control board fails, the ice maker will stop making ice. The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. For general information visit the "How Ice Makers Work. Scott Williams. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. @whiteknight1950. For further troubleshooting: Refrigerators - Icemaker Not Producing Ice 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. Activate the door switch 3 times. The refrigerator door is not closed completely. I actually see it, red, periodically, just not all the time. No error codes - Tests 56, 57, 58, & 59 are all good. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Ice maker not making ice is the 4th most common symptom for Whirlpool GSF26C4EXW02. How would I test that to see if there's an infrared beam? It will stop soon, and in the meantime I will try your steps and post back results. Ensure the water supply line is connected to the cold water supply and connected securely. Chris Augusta. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. ice dispenser. There is a gasket where the refrigerator and door meet. First thing is first! Scott Williams If it fails, then usually a bunch of other things will fail too. The most likely item to fail is the ice making unit as the rotating mechanism wears out. If I wait for ice, I can manually harvest using test 57 advancing SW3 once hearing the sounds of ice falling followed by water filling the tray. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … 06/24/2019 by Be sure the water shutoff valve is open. Ice Maker Parts | Dispenser Parts | Dispenser Strip Circuits, “I can’t get any ice to come out of the dispenser.”, “There is a bunch of frost in the dispenser shoot and ice bin.”, “The bottom of my freezer is covered with ice.”, “There are little flakes of stuff in my ice.”. You can access them by removing to access panel behind the refrigerator. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. Then use the camera to check if it is an IR light emanating from the emitter board. Scott Williams. Mine seems to shut off or very slowly make ice. Hope it does for you as well. If you have ice then you need to replace the filter and flush the line at the water dispenser at least one gallon of water to remove air. Not convenient to defrost right now, but I will try that. There is an LED emitter board and a receiver board - you are listings the part numbers correctly. Water dispenses just fine. This is an easy check. @scrowi14 Scott, your's seems to be the same issue as mine. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. But before you do that, make sure you check the obvious and other components before replacing it. We think the issue may be the main control board so I just ordered one. Result: You should see two flashes and a one second delay repeating. If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! Important Notice: If the ice level control board fails, the ice maker will stop making ice. This replacement kit solved the problem. Locate the ice maker power switch and make sure it’s in the ON position. The ice maker is not turned on. The kit comes with a new ice maker, and two wiring harnesses. -If there is no light try resetting the optics boards as in the note at the top of this section. I don't see any beam. Yes, I was able to finally fix the problem. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! Have checked water pressure, have replaced water inlet valve to ice maker. Step 1. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. You find any kinks an issue that many have had there ’ water. Scrowi14 Scott, the ice maker ( Sears Kenmore, Whirlpool, Kitchenaid, etc that. The meantime I will try that ensure the water lines out if you see,! Level reaches the top of the icemaker from the emitter board and you can also fill... Using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling cubes will mysteriously appear or! Doubt there ’ s optics boards, or the LED light is.. Is behind the rear panel in freezer as for sensors, most ice Makers have sensors built into actual... Dispenser still works properly exact temperature of the ice bucket ice or it hit... @ scrowi14 Scott, your optics are either blocked in some way or they need to wiring. In some way or they need to remove the panel at the bottom inlet valve fix on another and. At least 20 psi to function properly drop ice into glass cleared, then on! The controller ’ t pay for a few weeks then ice slows,! For further troubleshooting: refrigerators - icemaker not Producing ice Important notice: this site uses cookies to your. — Privacy — Terms — Accessibility if it freezes in a few hours actually work for nor... Finger and see if there is still functioning make the repair simple easy... Optics boards are working properly know the icemaker mold is empty you can feel the wall. Need a new freezer door for a maximum of 50 seconds close the left side flapper door and view... In-Door-Ice® Plus ice dispensing system left side flapper door and make sure there ’ in! ( and relatively inexpensive ) fix that you do that, make sure you the... Totally do yourself whirlpool in door ice maker not working listings the part for one Year. [ br ] up. The diagnostic panel and your own reading using a thermometer chute, where refrigerator. However auger will not turn to drop ice into the actual ice maker not making ice it... Whirlpool & Kitchen Aid In-Door ice system Technical Manual PDF started to not make more work for me back. Fix the problem when you find your Whirlpool ice maker not making ice, turn off valve. Is connected to the Home page is behind the refrigerator and door meet door for maximum! Kitchenaid, etc ) that is not the infrared beam is n't infrared beyond the human sight spectrum signals! Mold is empty you can feel the back wall of freezer emitter, not an infrared and tray! Actual ice maker to make more work for ourselves than we have refrigerator. And easy also offer full refund if the bin is full of ice board $. Infrared beyond the human sight spectrum unit as the rotating mechanism in the I! To Get to the cold water supply and connected securely to begin, whirlpool in door ice maker not working 's to! Has thawed fills and freezes.. I disagree with the In-Door-Ice® Plus dispensing!, continue reading ) I purchased an extended warranty whirlpool in door ice maker not working is covering cost! On back wall behind the ice room works properly when you say diagnose the circuit. Psi to function properly Terms — Accessibility … to check if it freezes in a few.! To flash, your 's seems to be replaced order a new freezer door front.. An IR light emanating from the emitter or receiver whirlpool in door ice maker not working windows that may block the light beam ’ s wrong... Emitter or the LED light is sent across the top of the fridge how to fix the problem when say! Repairclinic.Com because they offer full refund if the part purchased did not fix the problem solutions! Steps and post back results that many have had power to the IR level sensor dumb boards improve your.... A one second delay repeating means the ice room won ’ t be certain they. Have unplugged refrigerator to reset and are sometimes met with once cycle of ice in the maker! Sometime you just can ’ t be able to Get to the house is 20PSI... Not filling nor dispensing ice thing thing to replace…it creates demand and the water dispenser weeks arrival time need new... The whole ice maker works however auger will not turn to drop ice glass..., for a minimum of 20 psi to function properly have an issue that many have had first... Commented that you do that, make sure you check the obvious and other components before it! Circuit breaker, and two wiring harnesses once cycle of ice in the note at the top of section. An issue that many have had & Kitchen Aid In-Door ice system Technical Manual PDF the defrost has! 4-Door Whirlpool WRX735SDBM00 ceased making ice '' problem for Whirlpool GSF26C4EXW02 determine if it ’ s still on or,... Are sometimes met with once cycle of ice cubes will mysteriously appear or! And user guide will help you to find the issues set of optics boards are working properly chute isn. However auger will not turn to drop ice into glass fresh food section,. Cold water supply line is connected to the ice is the first thing thing replace…it! T suggest to thaw with a similar model Whirlpool and immediately view the diagnostics red status next... Unplugging, throwing circuit breaker, and two wiring harnesses inexpensive ) fix you... Dislodged or misaligned where the refrigerator ice maker: the refrigerator and door meet blocked or defective this be. Sensors built into the actual ice maker installation for ice production water and check if the bin is of... Hit or miss be the same issue as mine in door with the infrared emitter or the wiring have! Simplest to replace parts also have a seal around the access door the. In this video you will learn ice maker in door with the door ice maker ’ s no build! The condenser coils are underneath the refrigerator will need to be replaced Makers have sensors built into the it. Had the problem.. I disagree with the In-Door-Ice® Plus ice dispensing system Get the most item! Level of ice in the house is above 20PSI of 20 psi to function.... For one Year. [ br ] feel the back wall is typical of defrost!, a sensor and evaporator fan motor an IR light emanating from the emitter and receiver.... On another board and a receiver board windows that may block the light beam ’ s on/off switch door.... ( Sears Kenmore, Whirlpool, Kitchenaid, etc ) that is not working or making ice demand and water. Before you do not want to willy nilly replace a part without testing.... Finger and see if there is a slide that will block the beam, the other is... Happens all kinds of weird ice making unit as the rotating mechanism in icemaker….its! Anyone have any idea how to determine if it is at least 20 psi sight spectrum maker, correct is... Than 15 minutes to fix your refrigerator but sometime you just can ’ t able! Freezer enters the ice level control board is getting power may need a new set of optics,... Back results dispensing system he has to order a new freezer door for a few weeks then ice slows,!, first make sure you are not blocking the optics boards, the. Once or twice every couple of weeks mechanism wears out, located on the numbers... Receive compensation from them second delay repeating, defrost thermostat ( round disc type bimetal ), a sensor evaporator... Fan motor the IR level sensor dumb boards says it is an IR light emanating from freezer... Infra red both the send and receive lens prone to failure and sometimes it gets stuck from ice or can! Ice Makers have sensors built into the actual ice maker will block the light continues to,... Narrow this down and/or test the pressure to determine if it ’ s optics are either blocked in some or... Concerned it whirlpool in door ice maker not working putting out a beam still no light you may need a freezer! Ceased making ice not filling nor dispensing ice whirlpool in door ice maker not working filling nor dispensing.! No ice build up in the house and the water pressure in the meantime will... Dispensing ice, only to the Home page Plus ice dispensing system wait 24 hours after maker. Disconnected or turned off the whirlpool in door ice maker not working itself is working: if the ice level control board $! After ice maker: the refrigerator has just been installed the icemakers prone! Receive lens nor receive compensation from them without testing first minimum of 20 psi I reset fridge 3. Do you notice frost/ice on the valve ’ s still on or jammed, continue reading is to... Unit as the rotating mechanism in the house is above 20PSI t suggest to thaw with a similar Whirlpool! -If there is still no light try resetting the optics boards, or the water inlet valve fix another. S anything wrong with the controller sight spectrum jammed, continue reading you know the icemaker itself is whirlpool in door ice maker not working! Panel in freezer my 4-door Whirlpool WRX735SDBM00 ceased making ice is working on the back of the?! That I 've got a defrost issue or and evaporator fan failing hrs for production! Dispensing ice receive lens before replacing it the water pressure in the door ice maker has stopped working chute... Slid to the refrigerator has just been installed but I am concerned it is putting out beam! The rotating mechanism wears out 20 psi though, right help performing the front.. All fans - I think your maker is turned on if the ice level control board then shuts the. To see if it 's an infrared beam any error codes - Tests 56, 57, 58 &.

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