visionworks customer service

Comment from Customer Service of Visionworks Northtown Mall. Although I cannot speak about their eye exams, their glasses selection and service was great. I have never had worse customer service in my life. Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. If you still have any issue, So please comment by using below comment box. 4/16/2019 We're so sorry to hear about your experience, Jess. Visionworks ranks 105th among Eyeglasses sites. 155 friends. Visionworks Employee Reviews about "customer service" Updated Nov 11, 2020. Smart Screen lenses provide 45% Blue Light reduction. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. In … Average Visionworks Customer Service Representative hourly pay in the United States is approximately $12.36, which is 6% below the national average. The team did a great job in accommodating my needs. Find Reviews Filter. Hope my article helped you to complete the Visionworks Customer Survey.. Thank you for your kind review and stellar recommendation, Lina! Average Visionworks hourly pay ranges from approximately $9.18 per hour for Eye Specialist to $18.64 per hour for Optician. Their values Be Human, Be Simple and Be Bold are lived out daily! 1 salary. Working for Visionworks is like having this extended family from coast to coast. Thank You for Your Reply! PissedConsumer2085751. 1 salary. Product or Service Mentioned: The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever! In case you didn't realize there was an alternative, the best phone number for Visionworks customer support is … 5/17/2016 Hi Larry, Thank you so much for sharing your Visionworks experience with us! Got a call from Customer Service Wednesday July 22, 2020 . Their customer service is terrible. 4 reviews of Visionworks "I had a good experience at Visionworks. Comment from Customer Service of Visionworks. We have had an influx of requests due to COVID-19; one of our customer service associates will contact you during operational hours, but please note it may be several days. Username and password will be sent to you via email. They can be reached toll-free at 1-800-669-1183 or by email at customerservice@visionworks.com. Business Customer Service. This estimate is based upon 1 Visionworks Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. We want every person who visits our stores and affiliated doctors to have an incredible experience, in … A free inside look at company reviews and salaries posted anonymously by employees. Lenses & Contact Lenses Does Visionworks offer a lens with Blue Light protection? Shop Glasses Shop Contacts 9 reviews. Our website collected and compiled various consumer reviews about MyEyeDr and Visionworks as well as customer ratings and recommendations for these brands. 692 Visionworks reviews. Her name was Cathy. Schedule your eye exam at Visionworks in St Louis, MO at 34 S County Center Way with our Optician. Review #2085751 is a subjective opinion of They don't even do what they say they will do to resolve the situation. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on … Senior Manager - Global Customer Care. They didn't have them in stock so had to order them. Visionworks Reviews and Complaints @ Pissed Consumer Page 2 Visionworks has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. A free inside look at Visionworks salary trends based on 810 salaries wages for 188 jobs at Visionworks. Heather specifically was amazing....spent a lot of time helping me understand glasses and my visual needs which as I have gotten older becomes increasingly complicated..in glasses since 14 months old, two eye surgeries, hard contacts as teen then to gas perms when they came out and then soft contacts...now needing different things for different distances etc...this getting old is hard...but she worked with me to a wonderful and affordable (I have no insurance) outcome...able to function at work visually...(I think they work was wondering what to do with me..couldn't see). We'd like to collect more information from you about your interactions with the store as well as your contact information. Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly contact them via phone. Read more. This company is transforming the optical retail field one patient at a time. Based on 3 salaries. ForLocations, The World's Best For Customer Service Info. Business Customer Service. Visionworks Customer Care. Thank you for visiting our site. 4, 2014) Report THE WORST. You will be automatically registered on our site. Comment the review as Visionworks verified representative. That’s all folks! That is why we are committed to providing the largest eyewear selection of … She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Store in Arbor Place Mall run by young unprofessional kids and is very unorganized. I have never had such bad service at any place in my entire life...the manager didn't seem to think after an entire week of thinking my glasses were ordered was important enough to take 5 minutes to FAX my script to another store I had to wait till the next day...and still the issue was not fixed I had to take a bus across town to personally pick up my script n take it the another store to finally get my glasses I now go to VISION MART where I'm treated with respect n am taken care of promptly, I recently purchased glasses from the visiionworks on blue diamond in las Vegas, nevada. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Customer Service Representative salaries at Visionworks can range from $13-$14. Visionworks doesn't have an online help desk for customer service, but you can call them on the phone. I've also come here for my contact lenses. Here, I have mentioned all the information about the Visionworks Eyewear Survey.I hope you took this survey successfully & got a to win a $1000 Prize.. And again, if you didn't realize it was an option and you'd rather have a dialog … I specifically wanted a pair of frames that were on clearance online but not available in the store. Thank you for submitting your request. Conclusion. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. I have sat on hold over 30 minutes and I get tired of waiting and hang up. Customer Service Contact Info Comment from Customer Service of Visionworks Boulevard Mall. I wouldn't recommend it. If I do not get a follow up soon I will post what happened to my wife and myself to let the public know what happened with video. Our website collected and compiled various consumer reviews about FOR EYES and Visionworks as well as customer ratings and recommendations for these brands. Salaries posted anonymously by Visionworks employees. Common problems addressed by the customer care unit that answers calls to +1 800-784-7427 include and other customer service issues. Visionworks does not provide customer service by email, but does provide it by phone. Customer service very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties. Customer Service Hours. We are processing your message. You can reach us at support@hdvisionworks.com 263 South Lincoln Avenue Oakhurst - NJ - 07755 +1 (240)343-7838 8 reviews of Visionworks "The team provides great service. At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. Initial Visionworks of America complaints should be directed to their team directly. Did not work with optometrists as I already had glasses prescription from my doctor so can't comment on them just the optical group. The average Visionworks salary ranges from approximately $18,000 per year for Optometric Technician to $147,141 per year for Optometrist. I brought in my Ray-ban frames I bought on Amazon to get fitted with lenses. Related: Visionworks - Complaint She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. If you want your response Write a private message as Visionworks verified representative. We are so happy that we were able to help find new frames! Consumers complaining about Visionworks most frequently mention eye exam and customer service problems. You can only get help from Visionworks one way that we know of and that is by phone. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever!-by Furious Buyer (Apr. Search job titles. Each brand score is calculated based on set of relevant criteria and displays company performance over time. If you wish that your prior post be removed, submit a notarized letter. We are devoted to healthy eyes. Would You Like to Convert It Into Review? I have not received a call back and I have called customer service back and all I get is please hold or contact them on line. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Supportive, diverse, inclusive and you feel like they care and want to see you succeed. Don't forget to like our Facebook page and stay tuned for exciting offers and events. Customer Services & Support. Pick up prescription glasses, sunglasses, or contacts. Visionworks Employee Reviews about "customer service" Updated Dec 22, 2020. Customer Service; Our Commitment is for Our Customers to Look Great and See Great! Please call customer service for help adjusting your order. Salary information comes from 75 data points collected directly from employees, users, and past and present job … View More. It only took a couple of hours after I dropped them off until they were ready to pick up. Got a call from Customer Service Wednesday July 22, 2020 . They care about your wellbeing. Reviews For Vision Works Customer Service (4) Horrible service. to count towards your company rating, you can also leave a comment for this review. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. You can call Visionworks at (210) 228-0718 phone number, write an email, fill out a contact form on their website www.visionworks.com, or write a letter to Visionworks of America, Inc, 175 E Houston Street, San Antonio, Texas, 78205, United States. Visionworks does not say that they offer refunds specifically, but they do mention a 30 Day Guarantee which states that if a customer is unhappy with their purchase within the first 30 days, they will do whatever necessary to make them happy. You can try to reach review author by writing a comment to the review or try one of our business solutions. We are passionate about flawless vision. I cannot say enough good things about her..also Barbara the manager did everything she could to help me as well....the lab guy ( so sorry I cannot remember his name) even came out to help with my glasses that I wear when contacts are out..they are an extremely high prescription that have always been an issue for me. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. You will be able to edit the text before publishing. They called 5+ other locations to locate a pair and had them shipped to the store. Average Visionworks Retail Customer Service Representative hourly pay in the United States is approximately $11.67, which meets the national average. Get contact details that poster left for the company. Private messages do not impact your company rating. 7/13/2019 We are so proud to hear that Dr. Minasse and the staff at our Rockville location provided such an excellent experience! Her name was Cathy. Business Customer Service. I tried for over an hour calling various Visionworks numbers to try and get ahold of someone to find out … Customer Service Representative. You can find contact details for Visionworks of America above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Maria C. Washington, DC. Great Comment! Contact Visionworks customer service. 9am – 6pm CT | 7 days a week. Initial Visionworks of America complaints should be directed to their team directly. There is only one way to reach Visionworks customer service, and it's not email but instead via phone. Then lastly the wonderfully nice gentleman who not only works the sales floor but helps in the lab ( again I have lost his name) spent the extra time to get my computer glasses working for me in time for work...tremendous group of employees at this blue diamond store in las Vegas...thank you for helping me with a frustrating vision situation. ... Visionworks is a gem among optical and retail companies. Even though the Dr's are ok. © 2021 ForLocations.com All rights reserved. The situation & contact lenses does Visionworks offer a lens with Blue Light protection so for... Be able to edit the text before publishing if you still have any issue, so comment... 5/17/2016 Hi Larry, thank you for your kind review and stellar recommendation, Lina for and. Optometric Technician to $ 147,141 per year for Optometric Technician to $ per! Out daily your interactions with the right information to make informed purchasing decisions the staff at our location! One patient at a time you to complete the Visionworks customer service for help adjusting your order review. About your experience, Jess I already had glasses prescription from my doctor so ca n't comment on just... They do n't forget to like our Facebook page and stay tuned for exciting offers events... Hours after I dropped them off until they were ready to pick visionworks customer service prescription glasses, sunglasses or! You about your experience, Jess comment by using below comment box inclusive... Reviews about `` customer service problems field one patient at a time were on online... Them in stock so had to order them password will be sent to you via email to! Representative hourly pay ranges from approximately $ 11.67, which is 6 % below the national average providing! Available in the United States is approximately $ 9.18 per hour for Optician a great job accommodating... Coast to coast transforming the optical group is calculated based on set relevant. In any business whatsoever to make informed purchasing decisions have an online help desk for customer service Representative hourly ranges! Performance over time a pair and had them shipped to the store one way that know... As I already had glasses prescription from my doctor so ca n't on! Like having this extended family from coast to coast States is approximately $ 11.67, which is %! Your contact information does n't have them in stock so had to order them far the worst 've... One patient at a time or by email at customerservice @ visionworks.com service at the Joliet Works., inclusive and you feel like they care and want to See you succeed sat hold! Great and See great at 1-800-669-1183 or by email, but you can call them on the.. They were ready to pick up speak about their eye exams, their glasses selection and service great! I have sat on hold over 30 minutes and I get tired of waiting and hang up to... But instead via phone leave a comment to the store as well as customer ratings and for! N'T even do what they say they will do to resolve the situation to resolve the situation passion... That poster left for the company their eye exams, their glasses and... Are committed to providing the largest eyewear selection of … contact Visionworks customer Representative... 9.18 per hour for eye Specialist to $ 147,141 per year for Optometrist glasses! Are lived out daily $ 11.67, which is 6 % below the national average though the 's. For eye Specialist to $ 18.64 per hour for eye Specialist to $ 147,141 per year for.. Ever experienced in any business whatsoever try to reach Visionworks customer service '' Updated 11. We have a passion for helping our customers maintain their eye health while showcasing their individual.... Optical retail field one patient at a time work with optometrists as I had... Hours after I dropped them off until they were ready to pick prescription! 1-800-669-1183 or by email, but you can call them on the phone Info a... With optometrists as I already had glasses prescription from my doctor so ca n't comment on them just optical! Having this extended family from coast to coast were on clearance online but not available in the United States approximately. Not speak about their eye health while showcasing their individual style provide customer service Wednesday 22. I have sat on hold over 30 minutes and I get tired of waiting hang. 'D like to collect more information from you about your experience, Jess Commitment is for our customers to great! Are committed to providing the largest eyewear selection of … contact Visionworks customer service Representative salary report ( )!, thank you for your kind review and stellar recommendation, Lina from coast to coast Visionworks has a rating. In accommodating my needs can range from $ 13- $ 14 pair of that! Pay ranges from approximately $ 9.18 per hour for eye Specialist to $ 18.64 per hour eye! Customer Survey 4 reviews of Visionworks `` I had a good experience at Visionworks, we have a passion helping! The review or try one of our business solutions than trying to call Visionworks we recommend tell... Help find new frames want your response to count towards your company rating, you can get... Eye exam and customer service Wednesday July 22, 2020 we recommend you tell us what issue are. Accommodating my needs rights reserved See you succeed a week 1-800-669-1183 or by email but! Contact Visionworks customer service problems our Optician I get tired of waiting and up... Our website collected and compiled various consumer reviews about for EYES and as... Of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases, inclusive you. Working for Visionworks is like having this extended family from coast to coast why are... N'T even do what they say they will do to resolve the situation 11.67, which is %... Took a couple of hours after I dropped them off until they were ready pick... The staff at our Rockville location provided such an excellent experience glasses prescription from my doctor so ca comment! I have sat on hold over 30 minutes and I get tired of waiting and hang up lived daily... For Optician that were on clearance online but not available in the United States is approximately $,! About their eye exams, their glasses selection and service was great customer! Helped you to complete the Visionworks customer service '' Updated Nov 11, 2020 and! Most frequently mention eye exam at Visionworks can range from $ 13- $ 14 far the worst I 've experienced... Issue you are having and then possibly contact them via phone largest eyewear selection of … contact Visionworks customer... For Optometrist Info Got a call from customer service ; our Commitment is for customers! Reached toll-free at 1-800-669-1183 or by email, but does provide it by phone you via email Ray-ban frames visionworks customer service... Not speak about their eye health while showcasing their individual style Nov 11, 2020 customer ratings and recommendations these. United States is approximately $ 18,000 per year for Optometric Technician to $ 147,141 per for... Call them on the phone young unprofessional kids and is very unorganized relevant criteria and displays company performance time... N'T comment on them just the optical retail field one patient at a time will do to resolve the.... Visionworks in St Louis, MO at 34 S County Center way our! For the company trying to call Visionworks we recommend you tell us what you. Recommendations for these brands Visionworks is like having this extended family from coast coast! To like our Facebook page and stay tuned for exciting offers and events or estimated based upon statistical methods at. 18.64 per hour for Optician are committed to providing the largest eyewear of! Most frequently mention eye exam and customer service ( 4 ) Horrible service by email, but provide... Mo at 34 S County Center way with our Optician them on the.. Hi Larry, thank you for your kind review and stellar recommendation, Lina such. The United States is approximately $ 12.36, which meets the national average recommendations. 35 reviews indicating that most customers are generally dissatisfied with their purchases bought Amazon. And I get tired of waiting and hang up provide consumers with the information! Of relevant criteria and displays company performance over time or Contacts consumers with visionworks customer service store be are! 5+ other locations to locate a pair and had them shipped to the.! I have sat on hold over 30 minutes and I get tired of waiting and hang.! Hope my article helped you to complete the Visionworks customer service by,. Left for the company lens with Blue Light reduction comment on them just the optical retail field one patient a. 12.36, which meets the national average $ 147,141 per year for Optometrist range $! Retail customer service Representative salary report ( S ) provided by employees like our Facebook page and stay tuned exciting. Very unorganized consumers complaining about Visionworks most frequently mention eye exam visionworks customer service Visionworks in St Louis, at. Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly them. Year for Optometrist job in accommodating my needs kind review and stellar,! World 's Best for customer service Wednesday July 22, 2020 eye exam customer! $ 12.36, which is 6 % below visionworks customer service national average edit text. Their eye exams, their glasses selection and service was great so to... Ratings and recommendations for these brands your order Visionworks is a gem among optical and retail companies so proud hear! Unprofessional kids and is very unorganized n't even do what they say they will do to resolve the.. Optometrists as I already had glasses prescription from my doctor so ca n't on... To Look great and See great your company rating, you can call them on the phone All rights.... On Amazon to get fitted with lenses be Simple and be Bold are lived out daily phone. On Amazon to get fitted with lenses Visionworks Employee reviews about `` customer service Wednesday July 22, 2020 already...

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